Aberdeen Proving Ground, MD 21005
Full-time
Salary: $0.00 /year

*SECRET Clearance Required

• Desktop software support
• Respond and resolve help desk tickets
• Install and support Government furnished software and hardware
• Service all tickets for installation and replacement of printer toner cartridges
• Service all tickets for installation/replacement of printer fuser kits
• Provide IAVA/STIG compliance for all supported laptops and desktops
• Analyze network failures
• Provide written evaluations, procedures, checklists and instructions for CIO approval
• Provide technical advice and IT Acquisition planning support
• Provide off-site support
• Provide rapid response for Very Important Personnel (VIP)
• The Contractor shall report hardware, server and SIPRNet failures/problems to CECOM G6 COR/IMO, APG NEC and AESD-W