Desktop Technician

by Posted on November 30, -0001

Aberdeen Proving Ground, MD
Full-time


*SECRET Clearance Required

  • Desktop software support
  • Respond and resolve help desk tickets
  • Install and support Government furnished software and hardware
  • Service all tickets for installation and replacement of printer toner cartridges
  • Service all tickets for installation/replacement of printer fuser kits
  • Provide IAVA/STIG compliance for all supported laptops and desktops
  • Analyze network failures
  • Provide written evaluations, procedures, checklists and instructions for CIO approval
  • Provide technical advice and IT Acquisition planning support
  • Provide off-site support
  • Provide rapid response for Very Important Personnel (VIP)
  • The Contractor shall report hardware, server and SIPRNet failures/problems to CECOM G6 COR/IMO, APG NEC and AESD-W

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